Grapevine (“we”, “us”) provides a managed social-media presence service for crypto projects: drafting and publishing posts, comments and replies on supported platforms on your behalf or via voices we operate, subject to your approval.
Access is granted by application. We may accept or decline any application at our discretion. Onboarding, scope and start dates are agreed individually.
Drafts are submitted to your approval queue. You are responsible for reviewing and approving content before it is published. Approved content is considered authorized by you.
Fees are billed monthly in advance at the rate agreed at onboarding. Fees are non-refundable except where required by law. We may change pricing with notice; changes apply from your next billing period.
Social platforms and markets are outside our control. We do not guarantee reach, engagement, follower growth, listings, token performance, or any commercial outcome. Nothing we publish or say is financial advice.
Use of the service is subject to our Acceptable Use Policy. We may suspend or terminate service for violations.
To the maximum extent permitted by law, our aggregate liability under these terms is limited to the fees you paid us in the three months preceding the claim. We are not liable for indirect or consequential damages.
Either party may terminate with notice effective at the end of the current billing period. Sections 5–7 survive termination.
We may update these terms. Material changes will be communicated through the contact channel you provided. Continued use after changes take effect constitutes acceptance.
Questions about these terms? Reach out through the application form on the main page or the contact channel established during onboarding.